Hypothesis is a small nonprofit with big aspirations. We work with publishers, educators, journalists, and scientists to unlock new capabilities and workflows on the web. Our most popular use cases include scholarly publishing workflows and digital humanities learning activities.
We are seeking a Customer Support Engineer to join our product delivery team and lead our work to help our users and partners use Hypothesis successfully. This role combines the activities of user support, support engineering, and documentation to ensure Hypothesis technologies and services are supporting our vision of a world where annotation is as common as comments, but more useful and engaging.
For more details about the role (including how to apply) see: https://web.hypothes.is/jobs/customer-support-engineer/
If you have questions about the role I’d be happy to chat— I was previously an educational technologist working on DH projects at NYU and then moved into this role at Hypothesis. I will be managing this person, and would love to bring on someone with education / ed tech / DH experience.
